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Welcome to Daneshouse Medical Centre Website

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Daneshouse Medical Centre in Burnley provides the highest quality health care to patients in the area.  Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

Our Mission Statement

'At Daneshouse Medical Centre we are committed to providing the best possible service centred entirely around our patients. Care will be based on your individual needs and will be provided with respect, dignity and in the strictest of confidence.'

Changes to Prescription Ordering

Please be aware that from the 1st October 2017 pharmacies will no longer be able to order medication on a patients behalf.

A request for medical can be made in surgery, via the online Patient Access facility or via fax.

Online Patient Access

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • book or cancel appointments online
  • renew or order repeat prescriptions online
  • view parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Friends & Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 25 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

Click here to find out more

Patient Participation

We would like to know our patients' opinions, concerns and suggestions on the services the practice provides and on local health issues. So we have started a Patient Participation Group to create a two way dialogue. If you want to be part of the group please contact the Practice.  We look forward to hearing your views.

 

 

(Site updated 25/06/2018)
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